Operations Support

Employment Type

: Full-Time


: Miscellaneous

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Title: Operations support
Duration: 24 Months (High Possibility of extension)
Location: Peoria, IL (remote)

Candidate Responsibilities
Past Caterpillar experience required
Cat or dealer product support experience required
100% remote job

Caterpillar's Surface Mining and Technology Division is currently seeking a Finance Analyst in its Job Site Solutions (JSS) Organization. JSS enters into a maintenance and repair (M&R) contract Risk Sharing arrangement with participating dealers. To manage this risk, JSS performs periodic audits of dealer work orders to ensure compliance to our Risk Sharing criteria. The primary purpose of this role is to assist our full time auditor by performing dealer work order analysis. This individual may also perform contract financial health analysis, update the AMT forecasting software tool, and other M&R-related tasks as required.

Typical Day
Collaborate with other USA office-based professionals in the Job Site Solutions Sales Support team. Primary task is reviewing dealer work order information to ensure compliance to Risk Sharing contract inclusions and exclusions. Flag and review deviations from M&R strategy of a contract. (ie. flag expenses like damage or travel that should be excluded from the contract). Prepare assigned monthly reports for JSS fleet management team. Remote work considered for qualified candidate.

Education Requirements:
3 or more years of Caterpillar or Cat dealer product support experience required. Advanced degree not required, but preferred. Experience will be considered in lieu of a degree (Any experience will outweigh education). Previous experience in professional environment required.

Technical Skills
Experience with Microsoft Office tools (primarily Excel) Cat or dealer product support experience required Ability to interpret contract inclusions and exclusions Ability to efficiently analyze large, complex data sets

Soft Skills
Ability to work within a team environment Ability to work independently on a complex task

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